Welcome to our user-friendly guide showcasing F1RST’s Website Management Plans. We’ve cut out all the technical jargon to deliver an easy-to-understand overview of inclusions in our website plans. We’ve produced this explainer because we pack our plans with features and benefits that aren’t always obvious to the untrained eye. Plus, for complete transparency, we’ve included an enlightening comparison of our plan extras costs compared to buying them yourself. It’s all in plain language that hopefully won’t leave you scratching your head.
Website Management Plans – Comprehensive and All-Inclusive
We manage service agreements with an abundance mentality. This approach breaks free from the limitations of charging by the hour (please also see Hourly Rates: Why They Are Bad For Web Design) and ultimately provides a better outcome for our clients. Plus, our Website Plans are designed to be comprehensive. Every inclusion is carefully selected to provide advanced performance to benefit your website visitors and boost your website’s search ranking. So, let’s take a closer look at each inclusion, demystify its purpose, and explain its importance.
Domain Registration & Renewal
Your Domain is the address where your website is found online. It’s the permanent home for your website. We can advise which Domain would work well for you and register the desired www.yourbusiness.com.au. You will be set up as the legal owner and always have the last say in any domain-related decisions. In addition, we can transfer domains from other hosts and configure them so that all your domain-related services (such as website and email) work flawlessly.
As part of your Website Management Plan, we ensure you receive uninterrupted service by taking care of domain renewals for you. Furthermore, note that your website ranking within a Google search is determined by its Domain Authority score. This score relates to the trust and importance that search engines such as Google place on your Domain to rank it in search results. Therefore, our search engine optimisation efforts all work towards raising your Domain Authority.
Lightning-Fast Google Cloud Web Hosting
Your web host is the place on the internet where all your website files and database reside. Fast and reliable web hosting is crucial for your business and significantly improves your Search Engine Optimisation (SEO). In other words, the quicker customers can access your website, the better your ranking will be. Plus, visitors will enjoy the experience across all devices, including mobile phones. So, make no mistake, our Website Management Plans include the best web hosting solutions at an incredible price. Usually, lightning-fast Google Cloud Hosting is about ten times more expensive than budget hosting. However, our Website Management Plan clients don’t have to worry because we spread this higher cost over many customers, providing extraordinary value. Google Cloud Hosting delivers superior performance, security and reliability.
Regular Listing on Coffs Harbour.biz
F1RST has many alliances with other Coffs local businesses and national and international high authority websites. We leverage these connections to boost and promote our Website Management Plan websites. In fact, we provide a complimentary listing on Coffs Harbour.biz, which is the Coffs Coast’s most influential business directory. In addition, there are other major national and international directories with which we have strong working relationships. All these online mentions (called citations) we build for our clients increase traffic to your website, create trust, and increase the importance (Domain Authority) of your online presence.
Responsive Expert Service
We are available for our clients via email, phone, text messages and in-person meetings. Our utmost priority is to provide you with a smoothly running website. Consequently, we aim to respond to your requests as soon as possible. So, depending on the tasks, our team usually responds the same day and certainly within 24 hours. Moreover, our Website Management Plan clients have priority over all other customer requests and enquiries. Rest assured, the service part of our business is why we continue to grow as a business.
On-going On-Site & Local SEO
Search Engine Optimisation is most effective as a steady effort over a longer time. Google wants to see a natural evolution of your site over time, and our Website Management Plans are perfect for this. Furthermore, SEO is an open-ended job that is ongoing. There are always many more SEO strategies that we tackle bit by bit with a continuous effort. Essentially, a service agreement is the best way to make this work.
Unlimited* Updates & Changes
A policy of unlimited updates and changes is a game-changer compared to hourly rates. We provide as many changes and website updates as your business requires. We do this within a *fair-use policy. This means, within reason, that you, as a Website Management Plan client, can benefit from all these features, changes, upgrades and new features on your website without being limited by an hourly rate.
We usually work 1-2 hours each month on updates and changes for each of our clients, but the time can also be used to get general advice, training, expert consulting, and research from us. In terms of technical updates for your website (WordPress, our framework, and all plugins), we carry these out every three months. Regular updates are essential to ensure your site is technically up-to-date and secure.
DNS Hosting & Management
DNS (Domain Name System) management connects your Domain to your services (such as website & email). The various online requests to your Domain need to be ‘told’ what to do and where to connect to, and it needs to be 100% correct. Complete accuracy is vital because when things go wrong, they can really go wrong with DNS settings. Consequently, experienced technicians should always configure your DNS settings to ensure smooth operations and the best possible setup. Conversely, DIY attempts, half-hearted configurations, and updates can often cause issues and outages.
Our Website Management Plan clients can rely on F1RST’s expert knowledge and experience to keep your service running smoothly and handle changes without fuss.
Pro-Active Site Health Monitoring
Living in a world where cybercrime is now more lucrative than regular crime means that we must take your website’s security seriously, follow best practices and respond to ever-changing threats. Our Website Management Plan clients can rest assured that their websites will not be compromised or fall victim to malicious attacks.
F1RST has maintained a clean security record for almost two decades with no hacked websites, thanks to the security measures and ongoing website health monitoring we employ. Of course, we aim to keep it that way. Service agreements enable us to provide these solid security solutions.
Be Secure with an SSL Certificate
Besides Domain and web hosting renewals, we must update SSL certificates regularly. They keep the connections between your website visitor and our web host secure and private (the little padlock icon in your browser indicates a safe site). SSL certificates are also essential to prevent search engines from displaying warning messages alongside your listing, and being secure helps boost your ranking.
SSL certificates create trust and reassure your customers that they are dealing with a legitimate business. SSLs are a vital component for all websites, especially for e-commerce sites. As part of our Website Management Plans, we seamlessly install, configure, and renew your SSL certificates.
Daily, Weekly & Monthly Backups
A business-grade website is complicated. On average, each website requires 30 thousand files and a complex database. So, having a safety net is essential; we achieve this with regular backups. Moreover, backups are practical for rolling back to a previous version of a website and moving a website to another location. Plus, we can create copies to work with and test things independently without affecting our clients’ live websites.
Our Website Management Plan clients benefit from automated daily, weekly, and monthly backups stored in a separate online location to provide further safety and security. In addition, we can quickly create additional backups, for example, before we run updates on your website. Make no mistake, operating a business website without a sound backup solution can lead to disaster or create immense unnecessary costs.
Extras Costing Overview
It’s time to look at the numbers. Listed below are the additional Premium Services included with our Website Management Plans at no extra cost. That’s right – if you were to buy these by yourself, this cost alone would already outweigh the cost of our service agreements!
|Cost per Month
|Cost per Year
|Lightning-Fast Google Cloud Hosting
|Domain Registration & Renewal
|Regular Listing on Coffs Harbour.biz
|Pro-Active Site Health Monitoring
|Speed Optimisation & Technical SEO
|Image Optimisation & NextGen Image Conversion
|Global Content Delivery Network (CDN)
|Access to Stock Images
|Fully Embedded Social Media Feeds
All prices are current at the time of publication of this article, including applicable taxes. US$ converted to AU$ at the current exchange rate.
So, how is it possible that we can provide all these features and benefits at this astonishingly low cost? Well, we have worked hard to build a fantastic network of close industry connections and strong business relationships over the past two decades. These connections provide access to wholesale pricing, agency subscriptions, industry-only deals and subsequent economies of scale across our client base. As a result, all our Coffs Coast Website Management Plan clients benefit from advanced features, outstanding value and complete peace of mind.