

Partnering with a Digital Marketing Agency
Our Coffs Harbour based digital marketing agency consists of a diverse group of digital marketing professionals, each with their area of expertise. Moreover, while each member understands the overall strategies required to launch a complete digital marketing initiative, it would be nearly impossible for one person to possess all the necessary skills. For instance, while one of the team may be an SEO and copywriting expert, it’s unlikely they are also a skilled graphic or web designer. So, when a company hires a full-service digital marketing agency, they gain the expertise of experienced individuals bought together as a cohesive team with a distinct range of marketing talents. This enables an effective digital marketing strategy without the usual cost, stress, and commitment. In turn, this represents enormous value for your business.
How Your Coffs Coast Business Benefits
We’ve previously covered all the benefits of working with a digital marketing agency on our blog. However, here’s a quick synopsis of the critical benefits for your business:
- More cost-effective than hiring an internal marketing team
- Access to multiple skills and extensive experience
- Able to hit the ground running with a unified team
- Proven track record of previous successful digital campaigns

Creative Director
Creative Directors oversee and control all the creative elements within a Digital Marketing Agency. The Creative Director ensures that only the highest quality work passes through to the client. So, every team member must seek approval at every stage. The CD will ensure that the images, layouts, and designs follow the design brief and guidelines. Furthermore, the Creative Director will provide ideas, inspiration, and constructive analysis for every design element. The Creative Director is the quality control conduit between the creative team and the client.
Project Manager
Digital project managers work closely with the Creative Director. They are responsible for creating a company’s online digital marketing strategies. They work within budgets to develop digital marketing campaigns and web applications. Plus, they identify risks, create support documents, and write detailed reports and plans.

Digital Consultant
A Digital Consultant’s role is broad. It could be considered the ‘catch all’ title for any position within a digital marketing agency. Their competence lies in carefully managing those tasks to seamlessly bring about digital marketing strategies and campaigns. Essentially, Digital Consultants wear many hats. They are expected to manage SEO, digital advertising, social media, web design and development, and more.
Web Developer
Web Developers oversee a website’s look and feel. In addition, they look after the technical aspects of a website. The most talented website developers bring equal flair and knowledge to both the design and technical aspects.

Tim Sutherland
Photographer
The role of the photographer is to capture still images that perfectly fulfil the client’s brief. Photography can occur in a studio, on location or at an event. Creative photographers will suggest the best shots and locations to achieve maximum impact. Moreover, they can handle client liaison and location management. So, organising equipment, lights, models, and settings are all part of the photographer’s role.
Videographer
Videographers generally work within the corporate sphere. Their role is to plan, shoot and edit videos to fulfil the client’s brief. Also, Videographers can work independently or with a more extensive video production team. Projects include adverts, corporate videos, social media videos, business case studies and TV. Essentially, videographers are creative individuals who thrive at the cutting edge of video technology, techniques, and styles.

Matthew Evans
Graphic Designer
Graphic Designers bring the Creative Director’s vision to life. They handle graphic design for websites, social media, and branding. While remaining within the design and style guidelines, an experienced designer will bring flair and imagination to every project.
Multimedia Creator
A multimedia creator is a graphic designer with a wide range of skills and versatility across every medium. The Multimedia Creator works with other graphic designers and developers to add creative solutions to graphics within digital and traditional formats. Ultimately, thoughtful and creative design adds a dynamic element to enhance website and brand engagement. In addition, multimedia designers are able to effectively work across all media including print, email designs and all kinds of advertising materials.

Mel Rosser
Client Liaison
The role of the client liaison is to provide timely communication between clients and the digital marketing agency team. In addition, they will field telephone and email enquiries and pass on potential sales opportunities. Internally, client liaisons will create schedules for workflow and provide any feedback from clients.
Accounts
The Accounts role is crucial to the proper running of the business. Accounts create budgets, monitor expenditure and report on cash flow.

Tenille Stulgies
Security Officer
K9 Resources
